privacy policy

Who we are
Conceptom Ltd ("Conceptom", "we", "us"). Contact: info@conceptom.eu.

What this policy covers
How we collect, use, store, share, and protect personal data when you provide your email to receive business propositions, news, or product updates.​

What data we collect
Email address, phone number.
Technical data from emails (e.g., open/click rates) if you consent to analytics.​

How we use your data (purposes and legal bases)
To send opted‑in marketing communications about Conceptom solutions, events, and business propositions (consent under GDPR Art. 6(1)(a)).
To manage your subscription and preferences (legitimate interests or contract steps).
To measure email performance and improve content if analytics consent is provided (consent).​

Optional analytics and cookies in emails
Some emails may use pixels/unique links to understand delivery, opens, and clicks; you can opt out of analytics at any time or disable images in your email client. We only run analytics if you have consented.​

How long we keep your data
Until you unsubscribe or withdraw consent, or after months of inactivity, unless law requires longer retention.
We then delete or irreversibly anonymize data.​

Who we share data with
Email service providers and CRM/automation platforms used to send and manage emails.
Cloud hosting and security vendors.
All vendors are bound by data processing agreements and security obligations. We do not sell your personal data.​

International transfers
If data is transferred outside the EEA/UK, we use appropriate safeguards (e.g., EU SCCs/UK IDTA) and assess local laws to ensure essentially equivalent protection.​

Your rights
Access, rectification, erasure, restriction, portability, objection.
Withdraw consent at any time without affecting prior processing.
Unsubscribe via the link in any email or by contacting privacy@conceptom.eu.
Lodge a complaint with your local data protection authority.​

Security
Administrative, technical, and organizational measures to protect data (access controls, encryption in transit/at rest where applicable, role‑based access, vendor due diligence).​

Children
Our marketing is directed to professionals; we do not knowingly collect data from children.​

Updates to this policy
We may update this notice and will post the latest version with an effective date; material changes will be notified via email where appropriate.​

For privacy requests: info@conceptom.eu.